Trusted by LSCs and Corporate Call Centers

At 360 Smart Lingo, we specialize in supporting LSCs and Multilingual Call Centers with reliable access to our global network of highly skilled interpreters.

Rely on us, fully or just when you need.

At 360 Smart Lingo, we take pride in supporting other language companies by providing seamless access to our extensive pool of highly trained interpreters, available through both Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI).

Our interpreters are the heart of our service, and we ensure their excellence through rigorous training. Our specialized interpreters undergo a comprehensive 60-hour training program, equipping them with the skills and knowledge necessary to excel in diverse industries, from healthcare to legal and beyond. Our community interpreters, on the other hand, undergo a standard 40 to 60-hour training program, ensuring that they are well-prepared to assist in various community settings.

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We're your partners, we make collaboration simple.

By being a trusted partner to other Language Service Companies, we already know what it takes to make relationships successful.

Once we discuss and have an understanding of what you need, we’re happy to take the lead.

We take compliance seriously. We understand that language services are often required in highly regulated fields and across different languages. That’s why we have a dedicated vetting and background check team and process in place. Our meticulous approach ensures that our interpreters meet the highest standards of professionalism and ethical conduct, making us compliant across the board for any contracts in any language.

When you partner with us, you gain access to a vast network of interpreters who are not only linguistically proficient but also culturally sensitive, enabling you to provide top-tier language solutions to your clients. Whether you need OPI or VRI services, rest assured that 360 Smart Lingo has the expertise and resources to meet your language company’s needs.

Here's how it works.

1. Initial Consultation and Needs Assessment

In our collaborative journey with you, the first crucial step is the Initial Consultation and Needs Assessment. We sit down together to understand your specific requirements, target languages, and the scope of your projects and clients. This initial conversation allows us to tailor our services precisely to your needs, ensuring a seamless partnership.

2. Access to Our Vast Pool of Interpreters

Once your requirements are defined, we assemble your team. You then gain access to our extensive pool of interpreters, whether you need Over-the-Phone Interpretation (OPI) or Video Remote Interpretation (VRI). Our interpreters are rigorously trained, with specialized interpreters completing 60 hours of subject-specific training, and community interpreters going through 40 to 60 hours of standard training.

3. Compliance and Quality Assurance

We understand the importance of compliance, liability and quality assurance in the language services industry. That’s why we have a dedicated team and a meticulous process in place for vetting and background checks. Our commitment to professionalism and ethical conduct ensures that we are compliant across the board, meeting the stringent requirements of various contracts and languages.

4. Seamless Integration and Support

To make your workflow as smooth as possible, we offer seamless integration of our services into your technology and processes. Our technical team provides support and guidance to ensure a seamless experience, whether you need assistance with OPI or VRI technology integration. We’re here to ensure that our services align perfectly with your operations.

5. Flexible Service Models

We recognize that every assignment is unique, which is why we offer flexible service models. Whether you require interpreters on-demand, pre-scheduled services, or a combination of both, we can accommodate your preferences. This flexibility allows you to adapt to the evolving needs of your clients and projects.

6. Ongoing Collaboration and Success

Our partnership doesn’t end with assignment completion; it’s an ongoing collaboration. We value your feedback and continuously seek ways to enhance our services. Together, we’ll ensure that your linguistic requirements are not just met but exceeded, enabling you to deliver outstanding language solutions to your clients and achieve success in the language services industry.

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